Apr 29, 2022


Digitalisation in the integrated facility management system is not only important but rather mandatory in 2022.  This is simply because the market has gone exponentially both offline and online and therefore the digital market dictates quite a lot of what happens in the facility management sector.

There is also the growing demand for integrating various services into one and real-time understanding of the workflow and we understand this and we understand the importance that this kind of digitalised workflow brings.

Let us look at how digitalisation has helped the facility management industry and how we at DMM implement digitalization and what the benefits that they bring.


Automation is perhaps the most important change that has come to the facility management industry. As we all know in facility management, there are a lot of parameters to observe, a lot of facilities and services to keep track of and a lot of data to process. While they may seem manageable in pen and paper, it’s easier said than done. That is why digitalization has been instrumental for us to come ahead as the fastest rising facility management company in India. This automation helps us pile up tasks one after the other wherein idle workers get new tasks allocated and thereby increasing efficiency greatly.


Productivity is also one such aspect that has seen a great rise with the advent of technology and automation in our facility management systems. Let us take the example of allotting workers the new job assignments and projects. Previously workers would not be allocated jobs because the allocation process was slow and this would lead to unassigned workers staying idle. With digitization, no work is left pending, no worker is left idle and the systems get fast and flexible which altogether contributes a great deal to the betterment of our services and happy customers.


Data is probably one of the most valuable commodities in our facility management company.  We have to process huge amounts of data and these data can be from market analytics to payroll data as well as helpdesk data and facility occupancy data and much more.  Previously when there was no digitalization, everything had to be done on paper and this led to the process being quite lengthy also increasing the chance of error. After the digitalization of our facility management company, that data organisation has been extremely beneficial to our services as now there is no data loss as everything is allocated and organised and this data allocation and organisation is helping us improve our efficiency.



A large part of facility management services includes the maintenance of facilities and this maintenance can be through housekeeping facility cleaning plumbing electrical services and a whole host of other maintenance related services.  Previously whenever anything required maintenance our efficiency would be tested to its limit because there was no way of predicting when the next maintenance would be required.  But now through the power of derivation and the power of advanced AI learning, we can predict maintenance times within very close parameters so that there is always a team of maintenance workers ready whenever there is a need.


Compliance plays a huge part in the function of any facility management company and likewise for our company as well. Compliance simply means checking various parameters in various safety protocols and seeing that we are under the permitted levels whether it is the use of certain chemicals or certain technics in our facility maintenance services.  With automation, we can use various sensors and various techniques that give us real-time data services so that we can always ensure that we are under government mandatory compliance at all times.  This may seem like a small deal but it is actually huge when it comes to our line of work because the only way we can build trust in the industry is by doing everything by the books and according to the law.

So, this is how digitalization has helped facilities management companies become more efficient by implementing various digital technologies in their day to day work. The same goes for us at DMM Facility Management Pvt Ltd. We have seen a great deal of increase in efficiency after implementing digitalization.